I have other questions

You can use the Support in the App to send questions or report issues. The support form is located in the side menu. It is the quickest way to get support and answers. We aim to get back to you as soon as possible and within 24 hours. If, for any reason, you can’t use…

Can I try Onenergy Membership?

We would love to offer 30-day Onenergy VIP Membership when you join a group practice at least once. You can check out this Q&A to learn how to join a group practice. Once you qualify, you will see our VIP membership offer on App Home. Tape the offer banner then you will be directed to…

What are the benefits of an Onenergy Member?

Here are the benefits Onenergy Members have: Customize Practice Routines Customize your practice routine based on our guided practice. All Group Practices Eligible to join all levels of group practices. Offline Practice Play your customized practice routines offline. Background Play Play guided practices and customized routines in the background. Practice Reminder Schedule reminders for group…

How to claim qi points?

1st Step: Tap Quest/Milestone icons on the upper right corner or from the side menu 2nd Step: Claim your qi points and check your progress; watch the demo video for details Next tip: what are qi points for?

How to create a customized practice?

1st Step: Go to QiGong on the bottom bar 2nd Step: Tap to select Customize Practice 3rd Step: Watch the demo video for detailed steps Next tip: how to claim qi points?

How to start a group practice?

1st Step: After completing all the required lessons, go to QiGong on the bottom bar 2nd Step: Tap to select Group Practice 3rd Step: Select and tap “Join” button on eligible group practice Locked group practice means you haven’t learned and completed the required lessons for that group practice. Tap the down arrow to check…