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  • I have other questions

    You can use the Support in the App to send questions or report issues. The support form is located in the side menu. It is the quickest way to get support and answers. We aim to get back to you as soon as possible and within 24 hours. If, for any reason, you can’t use…

  • How to create a customized practice?

    1st Step: Go to QiGong on the bottom bar 2nd Step: Tap to select Customize Practice 3rd Step: Watch the demo video for detailed steps Next tip: how to claim qi points?

  • How do I start

    1st step: create an account or sign in Tap the “Create account” button to create a new account or the “Sign in” button to sign in to your existing account 2nd step: complete your profile Tap the “Complete your profile” banner to check your location and select the age group and gender. Tap Save to…

  • Can I try Onenergy Membership?

    We would love to offer 30-day Onenergy VIP Membership when you join a group practice at least once. You can check out this Q&A to learn how to join a group practice. Once you qualify, you will see our VIP membership offer on App Home. Tape the offer banner then you will be directed to…

  • Do I need an account?

    Without an account, you can: read articles, watch blog videos, read qigong quotes and Q&A Without an account, you can’t: enroll and learn qigong, do qigong practices (guided practice and group practice), customize practice routines, join webinars and live events, track practice progress, etc. Tap the “Create account” button on App Home to create a…

  • What are the qi points for?

    You will be rewarded with qi points every time you complete a lesson or a practice. The qi points indicate your effort in using our App to learn and practice qigong. With qi points leader board (coming soon), you will know how your peers are doing. We use the qi points to show you how…